An attacker engages in pretexting behavior, assuming the role of a tech
						support worker, to solicit information from target persons, or manipulate
						the target into performing an action that serves the attacker's interests.
						An attacker who uses social engineering to impersonate a tech support worker
						can have devastating effects on a network. This is an effective attack
						vector, because it can give an attacker physical access to network
						computers. It only takes a matter of seconds for someone to compromise a
						computer with physical access. One of the best technological tools at the
						disposal of a social engineer, posing as a technical support person, is a
						USB thumb drive. These are small, easy to conceal, and can be loaded with
						different payloads depending on what task needs to be done. However, this
						form of attack does not require physical access as it can also be
						effectively carried out via phone or email.